PLEASE ALLOW 2 FULL BUSINESS DAYS TO PROCESS AN ORDER,
BEFORE IT GOES TO SHIPPING.
We need 2 full business days to process any order received, Monday through Friday. Please remember that Priority Shipping does NOT entail priority handling.
The average delivery time is 5 to 7 business days. We ask that you allow a minimum of 7 business days before contacting us with any questions.
Tracking numbers are provided for all orders AT THE TIME OF SHIPPING, WHICH WILL BE 2 FULL BUSINESS DAYS AFTER THE ORDER DATE. IF YOU DID NOT RECEIVE A TRACKING NUMBER, CHECK YOUR SPAM FOLDER.
We only ship within the U.S.
All orders come sealed inside commercial-grade sealed bags, inside generic, cardboard boxes, with generic return information.
All orders come with a standard “Notice to Law Enforcement,” and a copy of the test results for that product’s corresponding batch. We DO NOT include a bill of lading or an invoice inside the package.
All packages are sent USPS First Class with a typical cost of $4.99 but may vary depending on USPS rates. Silver Star Hemp is not responsible for any order that is stolen outside the customers’ address, lost in transit, not delivered, or seized.
For any specific shipping requests or questions please send a message to [email protected]
For inquiries into USPS package deliveries, please visit the link below: